Crucial conversations training
This crucial conversations training includes:
PowerPoint slides
Course content
Icebreakers, exercises and activities
Trainer notes
With our crucial conversations training:
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Re-brand as your own within minutes
Customize as needed
Deliver online or in-person
Course ideal for
Trainers, learning and development professionals, and HR leaders, wanting to help others build skills in crucial conversations.
Crucial conversations course description
Have you ever struggled with a difficult conversation? Ever wondered what makes conversations crucial? Curious about the skills needed to master crucial conversations?
Our dynamic 90-minute crucial conversations course will build your expertise and confidence to navigate emotionally charged discussions and deftly manage clashes of strong personalities over conflicting ideas.
Our engaging training materials delve into the essence of crucial conversations, empowering you with the skills to not only understand them but also master the art of meaningful dialogue. Elevate your communication and conquer challenging conversations effortlessly!
Course overview
Here are the key focus areas for this crucial conversations training:
What are crucial conversations? Types of crucial conversations
This section explore, what makes a conversation crucial, as well as recognizing the range of crucial conversations that shape our professional and personal lives.
Why do we find crucial conversations challenging?
Navigating crucial conversations can be like walking on a tightrope. Why? Because emotions run high and conflicting ideas clash. But fear not, this part will help you to understand the main challenges and empower you to tackle them head-on.
Skills for managing crucial conversations well
Develop the skills and confidence to navigate emotionally charged discussions like a pro. From asking questions to clearly communicating the issue, this section is packed with tools and tips to elevate your communication to have a lasting impact.
What you get!
White-label PowerPoint files, inclusive of: ice-breaker activities, course content, exercises and activities, and trainer notes (see example below).
Courses which are fast-paced, varied, and optimised for engagement. The training materials have been carefully designed and tested with engagement in mind.
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Materials that can easily be delivered in-person or online by Zoom, Teams or other online platform.
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